America's Most Recommended Specialty Cleaner, Since 1914
Arrow Fabricare Services
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Handbags, Handbags, Handbags!

11/30/2009

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Racks and racks of HANDBAGS!!! This is the season to get special handbags freshened up for the holiday party season and for everyday use. Arrow Leathercare specializes in the cleaning and restoration of handbags...and every day we receive bags of all types and styles from all over the country.

If you have a bag that needs a little facelift, just go to the Arrow website shipping page to send in your bag(s) at no in-bound shipping charges to you.

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Order a pick-up at your home or office

11/29/2009

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There's a link on the home page of the Arrow web site at which you can fill out a simple form and order a pickup on a scheduled date. You will find this link as shown above on the upper right hand side of the web page under the heading, QuickClicks. Or, you can click right here to go right to the page. This service is for established customers only and is a very handy option for Arrow customers who do not have pickup and delivery service on a regularly scheduled day of the week.

If you are not a regular customer with an open account, you may apply on the Arrow site at: http://www.arrow-care.com/delivery.html or you can call bring cleaning items into the Troost counter at 3838 Troost Avenue, KCMO and open a new account.

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Have you ever been to our Troost Avenue Counter?

11/27/2009

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If you are a "pickup and delivery" customer, you may have never visited our attractive counter facility at our main plant on the corner of 39th and Troost in midtown Kansas City. Many Arrow customers choose to bring in their garments rather than having them pickup up. Reasons given are: they enjoy the especially helpful and professional personnel in our counter customer service department. Others say that they just like getting out of the house.

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Check us out, soon. And while you are at it, please consider looking through your closet for a good "give-away" coat for our "Coats for Kids" campaign in conjunction with KMBZ Radio. In the lobby (see pix below) we have a collection box. Last year Arrow and others collected, cleaned and delivered to metro area school districts over 11,000 coats for children. Please help out if you can. We'll see you there!!!

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Here's a unique gift suggestion, spa treatment for a favorite handbag!

11/23/2009

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Arrow cleans and restores beautiful handbags for customers all over America. Many fine retail establishments, including Nieman-Marcus, send their handbag cleaning and beautifying work to Arrow.

How about this one-of-a-kind gift idea for the Holidays?

Give a favorite handbag, first-class restoration treatment at Arrow and have it arrive all wrapped up in cellophane and tied with a beautiful ribbon. Talk about a personal and unique gift. You will be forever complimented for your thoughtfulness and creativity! It's very easy to send the handbag...and the shipping is FREE! Click here to review your shipping options.

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Arrow to again collect "Coats for Kids"

11/19/2009

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Arrow Fabricare has again jumped in to help out for the 3rd year on the 7th annual Coats for Kids Campaign - November 9th to December 11th. Arrow is working in cooperation with KMBZ Radio, The Sertoma Club, Pride Cleaners and Gail's Harley-Davidson to collect usable coats and winter jackets - and cash.

“There's always a need,” says Neil Larrimore, KMBZ program director, “but this year the tough economy has put a huge crimp in lower-income budgets. When we can offer clean coats and jackets for school-age young people before the blustery onset of winter, it's a feat of heart.” Last year, more than 11,000 coats and jackets were collected, cleaned by Arrow and Pride, and distributed by volunteers from Sertoma and the U.S. Army to the Kansas City, Kansas, Kansas City, Missouri, Hickman Mills and the Independence school districts.

Again this year, Arrow will have a large coat collection box in the lobby at 39th and Troost. Arrow's residential route customers are asked to separate, and clearly mark the bag with their donated coats. The Arrow route representative will gather the donated coats along with the customer's regular order. Check your closet for outgrown and unused coats! All sizes are needed. Thank you for helping make “Coats for Kids” a success again this year!

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ArrowCares™ - It's our slogan and we truly mean it

11/19/2009

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You've no doubt heard of 3G and 4G telecommunication networks as the latest thing. Well the equipment shown in the photographs above and below is 5G in the dry cleaning business. Arrow recently installed this new machine, manufactured in Italy, in order to provide our customers with the very best in dry clean processing and service.

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This behemoth (shown above from the reverse side) brings a new level of efficiency and speed that improves our service and improves our dry cleaning quality in difficult-to-clean garments. This is our ongoing goal....providing Arrow's customers with the best!

An interesting sidelight to this Arrow expansion story is a current study by The American Dry Cleaner Magazine, an influential publication in the industry that says that 45.7% of drycleaners responding to a survey say they plan to build or renovate a plant or store in the next year — and many will spend substantial amounts of money to do so. This is an amazing statistic when one considers that many dry cleaners are having a rough year (not Arrow...thankfully), some with substantial decreases in their revenue. We belong to a resilient community of business people and Arrow is proud to be a national leader.

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Arrow answers some recent questions

11/15/2009

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Q. What do I do about mold and mildew on my leather jacket?

A. Arrow has very effective methods for complete mold and mildew removal for leather garments depending on the type of leather, and the finish, i.e. grain, suede, full aniline, cow, pig, lamb, etc. It sounds as though, your garment has been in a warm moist area, that has promoted the mold growth. Proper storage after cleaning would be a cool, dry, dark place, hung in a breathable bag. We recommend that you take advantage of our free in-bound shipping so we can look at it and give you an estimate for bringing your precious garment back to health. You can purchase Arrow Leathercare custom "breathable" garment bags for leather and fur in our online store.

Q. I sent my varsity jacket to a local dry cleaner and it came back noticeably shrunk. Is there anything that you can do?

A. We clean hundreds of varsity jackets every year, and don’t have any trouble at all with shrinkage. If you would like to send us one of your jackets, we would be happy to re-stretch, and block the body for you to the proper size. Please check our webpages.

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KMBZ Radio Sponsors a remote broadcast from Arrow Fabricare's lobby

11/12/2009

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Friday morning, November 20th, the bright red remote broadcasting van showed up on Arrow's doorstep. A large contingent of KMBZ personnel were on hand to assist Arrow customer's who arrived to donate coats for indigent Kansas City schoolchildren. Last year over 11,000 coats were cleaned and distributed by Arrow and others.







Shown below are Kansas City, Kansas schools' representative, Theresa Van Goethen along with Andrew Dunlap and John Frierdich, sales promotion personnel at KMBZ 980 radio.

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Right, Arrow customer, Anna Wenzel, arrived with her cleaning and joined in with the staff for coffee and donuts. It was a lot of fun, and we hope by the end of the day many coats will be collected due to KMBZ's on-air broadcasts frequently during the day. Also in the photo, KMBZ on-air personality, Scott Parks is shown in conversation with KMBZ's remote engineer, Dave Rhodes (not shown).
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Bar-B-Q impressario, Ollie Gates, recommends Arrow

11/11/2009

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We were pleased to receive a phone message a couple of days ago from Mr. Gates who runs six Gates and Sons Bar-B-Q restaurants, a successful grocery store merchandizing program and operates an on-line store for Gates sauces and seasonings.

"I just wanted to compliment Arrow on your shirt laundry. The work and the service is impressive and well-priced. Many thanks."

Arrow receives many testimonials every year. We thank all our customers who take a moment to express their appreciation and approval.

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