An especially nice testimonial letter

We get many compliments on our work and service, but this one is especially worth passing along to our customers and friends:

Hello. Years ago, my husband and I took a trip to Italy and I bought an extremely well-made, goat-skin, black car coat from Peruzzi in Florence. I thought for sure I wouldn’t be able to wear it anymore due to its condition from all of the use it has seen. I hadn’t worn it in 2 years since it was really looking shabby — so before I tossed it out, I thought I’d give my favorite coat a second chance with your restoration service.
I was thrilled to receive a call from Bob to say that Arrow Leathercare received the coat and he was clear on what he would do to restore it. During this call, he also clarified on what I could expect (that it should look like new when he was done with the restoration). I also asked about the cost at that time and he quoted me a price.

I received my coat today and it is BEAUTIFUL!! It looks just like the day that I purchased it! Thank you for restoring my favorite coat! It will no longer only see the inside of a closet!

Best regards,
Lynn L., Raleigh, NC