A client portal is a secure online platform that allows customers to access and manage their information and services related to a particular business. The client portal offers various functions for customers, enhancing their overall experience with the brand.

Functions Available in the Arrow Client Portal

1. Order Tracking

Customers can track the status of their dry cleaning orders in real-time, from drop-off to pick-up.

2. Appointment Scheduling

Clients can schedule pickups and deliveries at their convenience without needing to call or visit the store.

3. Account Management

Users can view and update their personal information, payment methods, and preferences.

4. Billing and Payments

Customers can review their billing history, see detailed invoices, and make payments securely online.

5. Special Requests and Preferences

Clients can specify cleaning preferences and make special requests for their garments.

Notifications and Alerts

The portal can send automated notifications about order status, promotions, or any issues that require attention.

CUSTOMER BENEFITS

CONVENIENCE

The portal provides a one-stop-shop for managing all aspects of their dry cleaning services, available 24/7 from any device.

TRANSPARENCY

Real-time updates and detailed billing information ensure customers are always informed about their orders and costs.

PERSONALIZATION

Customers can set preferences and make special requests, ensuring their garments are treated exactly as they wish.

EFFICIENCY

Automated scheduling and notifications reduce the need for back-and-forth communication, saving customers time and effort.

Enhancing Customer Experience

Our client portal sets a new standard for convenience and control, designed to meet modern expectations. By offering personalized and efficient service, we ensure higher satisfaction and loyalty. Experience the seamless ease of our portal and discover how it can greatly enhance your overall interaction with our brand.

Visit your client portal HERE